Terms of service

At Glow Lab, we believe in creating a fair and transparent environment for all our customers. As part of our commitment to providing exceptional skincare products, we occasionally run competitions to engage with our valued customers. To ensure a smooth and enjoyable experience for everyone involved, we have established the following Terms of Service:


Our competitions are open to all individuals who meet the following criteria:

  • Must be at least 18 years old
  • Must be a resident of the Australia or New Zealand
  • Must comply with all applicable laws and regulations


To enter our competitions, participants must follow the instructions provided on our website or social media platforms. This may include actions such as liking, sharing, commenting, or submitting creative content related to Glow Lab products.

Selection of Winners

Winners will be selected at random from all eligible entries received during the competition period. The selection process will be conducted by a neutral third party to ensure fairness and impartiality.


The prizes for our competitions will be clearly stated in the competition announcement. Prizes are non-transferable and cannot be exchanged for cash or any other product or service.

Notification and Claiming Prizes

Winners will be notified via email or direct message on the platform where the competition was held. If a winner does not respond within 48 hours of notification, another winner may be selected. To claim their prize, winners must provide the necessary information as requested by Glow Lab.


By participating in our competitions, winners agree to allow Glow Lab to use their name, likeness, and submitted content for promotional purposes, including but not limited to social media posts, website features, and press releases.


Glow Lab respects the privacy of all participants. Any personal information collected during the competition will be used solely for the purpose of administering the competition and will not be shared with third parties without explicit consent.


Glow Lab reserves the right to disqualify any participant who violates these Terms of Service or engages in fraudulent or unethical behavior. This includes, but is not limited to, multiple entries from the same individual, automated entries, and entries that do not comply with the specified requirements.

By participating in our competitions, you acknowledge and agree to abide by these Terms of Service. If you have any questions or concerns, please contact our customer support team.